Jermaine Nguyen

Jermaine N.

I ordered the Butterflies and Daisies for my wife, who adored it! All the colors were stunning and the flowers were very fresh and arranged to perfection. It was even more gorgeous than the photo and she loves it to this day. Fantastic service and excellent quality.

Michael Nelson

Michael N.

Our parents ordered a bouquet of hydrangeas for a special occasion and they were very pleased with the quality of the blooms and the arranged tightly in the vase. We would highly recommend this online flower shop anytime!

Sean Hobbs

Sean H.

I was so pleased with the chrysanthemums and daisies combo. This online flower shop exceeded all our expectations. My team loved the thoughtful surprise we sent.

Brian Mueller

Brian M.

I placed an online order for a bouquet of sweet peas for my friend's baby shower. It was delivered on time, and the flower arrangement was just gorgeous. My friend was so pleased with the gift, and we were very satisfied with the quality of the flowers. Highly recommend!

Kelly Meyer

Kelly M.

The funeral service we held for our late grandmother had the most beautiful yellow lilies. They were fresh and stayed beautiful for the entire duration of the ceremony. I would definitely recommend this online flower shop to all.

We do not charge for delivery.
In the unlikely event this happens be assured Flower Delivery will do our best to make you happy. We will pick up and redeliver another arrangement if you notify us within 2 days of receiving the flowers. Since most of our products are perishable goods, we do not accept returns and we typically do not issue refunds as there is a 50% restocking fee. However, our caring and experienced staff will ensure your satisfaction to the best of our ability. If the recipient keeps the flowers delivered and we are not asked to pick up and redeliver another arrangement we will not issue a refund.
We are very sorry to hear that you did not receive what you ordered. We will work with our preferred florist to see what happened, and will work on resolving that by having a replacement arrangement sent out if necessary. If the arrangement was similar to what they ordered but some flowers were substituted, our substitution policy states that in order to deliver the order on time we must substitute similar flowers in some cases, keeping the overall look and value of the original item.
Substitution Policy We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa. Substitutions for Special Occasions Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.
Congratulations Flowers will be happy to assist you with a change to your order. Unfortunately, if the order has already shipped or is en route for delivery, we cannot accommodate the change request. Please call 888.463.8574 during business hours (9am-8pm EST Mon-Fri and 9am-6pm EST Sat-Sun) to speak with a floral specialist who will be happy to assist you. To expedite your call, please have your order number available when speaking with a member of our team. The order number can be found on your email receipt (if applicable) or would have been provided by the floral specialist when placing your order by phone. You can also email us at service@congratulationflowers.com. Please include your order number in your email.
Congratulations Flowers will be happy to assist you with a request to cancel your order. Unfortunately, if the order has already shipped or is en route for delivery, we cannot accommodate the cancellation request. Please call 888.463.8574 during business hours (9am-8pm EST Mon-Fri and 9am-6pm EST Sat-Sun) to speak with a floral specialist who will be happy to assist you. To expedite your call, please have your order number available when speaking with a member of our team. The order number can be found on your email receipt (if applicable) or would have been provided by the floral specialist when placing your order by phone. You can also email us at service@congratulationflowers.com. Please include your order number in your email.
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